My kid was playing around on my Kindle and accidentally bought “Start with Why How Great Leaders Inspire Everyone to Take Action” by Simon Sinek. By the time I realized how this mystery book had gotten into my kindle library, it was too late to return it. It seemed a little like a divine universal library message, so I took the bait and started reading Start with Why on the plane yesterday.
While it’s a little bit dry and more about marketing and business than anything else, the main point, the WHY, is really interesting. If you enjoy reading Strengths Based Leadership and Click, Start with Why would be a good follow up read.
Sinek talks about how companies like Apple and Southwest generate a super almost cult-like loyalty in their customers and how those customers are so loyal, they will gladly pay significantly more money for a product from Apple or Southwest, because they believe in the WHY of those companies. The interesting thing, is that the WHY for both of these companies is broad enough to allow a lot of growth and development, but focused enough to keep the companies on track.
As someone hoping to launch a small business in a very saturated market, it was a bit of a surprise to read about how chronic sales tanked GM and how typical marketing tactics tend to bring in single visit customers instead of repeat customers. According to Sinek, a solid WHY that resounds with people is the path to repeat customers and a loyal client base. I’m only about halfway through the book, but have found myself asking “WHY” for my job, my business, my blog, everything. Super fun to see how a single concept can trickle down into so many different thoughts.
Until next time, happy reading and cheers!